معصم رياضي للأطفال

Returns Policy

Pickup Policy We believe in the importance of customer satisfaction and trust. Therefore, we allow customers to inspect the product before receiving it to ensure it matches the described specifications. If the customer decides not to receive the order for any reason, only the shipping cost will be charged—no additional fees will apply. 🔹 Return and Exchange Policy Since customer satisfaction is our top priority, if you are not satisfied with your order for any reason after receiving it, you can return or exchange it according to our policy: * The product must be in its original condition and unused. * The original receipt must be provided. * Exchange period: Within 7 days from the date of receipt for all products, except for bodysuits which can be exchanged within 3 days only. * Return period: Within 3 days from the date of receipt. * Shipping costs are the customer’s responsibility in cases of return or exchange.